Problems with contact form

Hot WordPress Themes Support Forum WordPress Themes One Page Problems with contact form

  • This topic is empty.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #596
    Uldis
    Participant

    Hello,

    I have some problems with contact form:

    1. If empty form is submitted there is no error text.
    2. When receiving email sent from contact form there is no email field and no subject field.
    2.1. Could email subject “Contact from Hot Simple Contact” be replaced with subject from form?
    3. After submitting form, anchor for “E-mail sent. Thank you!” is not visible, you can check it out here – http://bit.ly/185qurj
    4. After submitting form, “Contact from Hot Simple Contact” appears in subject field.

    Could you please help me fix these problems?

    #1583
    Uldis
    Participant

    Actually this is wordpress support forum. I was asking about wordpress version of this template.

    Even in your demo: http://demo.hotjoomlatemplates.com/wordpress/index.php?template=one_page
    1. If empty form is submitted there is no error text.
    2. After submitting form, anchor for “E-mail sent. Thank you!” is not visible, only if you scroll up manually, can you see “E-mail sent. Thank you!”
    3. After submitting form, “Contact from Hot Simple Contact” appears in subject field.

    These are template issues and it would be nice if you could help solve them.

    #1584
    milos
    Moderator

    Hi Wonderland,

    1. There are no error text only if security question is not answered. We will fix this soon (within 6 hours from now), so please re-download theme package and re-upload file /wp-content/plugins/wp_hot_simplecontact/hot_simplecontact.php (using FTP).

    2. What browser you used? On Chrome, after submission, site scrolls to the Contact part. I tested our demo.

    3. I don’t understand what’s problem with this? However, you can change it if you edit line:

    Code:
    $subject = ‘Contact from ‘.$name;

    to

    Code:
    $subject = ‘Any text you like here’

    Regards
    Milos

    #1585
    Uldis
    Participant

    Hi,

    1. Can I already re-download?
    2. I’m using chrome and firefox, yes, it scrolls to contact section, but the problem is that you don’t see success message “E-mail sent. Thank you!” only if you scroll up can you see it. This can confuse users and they could think that form wasn’t submitted.
    P.S I do hope that you test your themes on others browsers as well, no just chrome.
    3. Well for starters when a person reviews his form instead of subject he provided he now sees “Contact from Hot Simple Contact” which is confusing. Also I haven’t seen that any form ever changes it’s subject field after submission, it’s just odd.

    #1593
    milos
    Moderator

    Hello,

    Yes, you can download now.

    On our demo, after successful submission of the form, you will get this message: “E-mail sent. Thank you!”. The same should happen on your server, if your mail server is configured well and if you site is able to send emails.

    Regards
    Milos

    #1594
    Uldis
    Participant

    You didn’t read my post, I wrote that “E-mail sent. Thank you!” is only visible if you scroll up.

    Please see attached images.

    [attachment=3001]Firefox.png[/attachment]

    [attachment=3002]Chrome.png[/attachment]

    #1595
    Uldis
    Participant

    That doesn’t change the issue, please see attached images

    [attachment=3004]chrome.jpg[/attachment]

    [attachment=3005]Firefox.jpg[/attachment]

    #1596
    milos
    Moderator

    You can edit file hot_simplecontact.php and move this part of the code lower

    Code:
    <?php echo ($Error == ''? ( $emailSent? "E-mail sent. Thank you!” : $instance[“intro_text”]) : ““.$Error.”” ); ?>

    In example, you can put it under the button code

    Code:

    Regards,
    Milos

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.