Issues after WP upgrade

Hot WordPress Themes › Support Forum › WordPress Themes › Destinations › Issues after WP upgrade

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  • February 18, 2013 at 10:58 am #471
    Milos Stankovic
    Keymaster

    HI,
    I updated to WordPress 3.5 and the Hot Designation plug in, no longer shows the Big Pic, and the arrows collapse to the side. Please help.

    Website below:

    Code:
    http://www.vacationfinder.org

    I also had a plain installation on another domain, and it did the same thing after the upgrade.

    Thank You.

    February 18, 2013 at 10:59 am #1043
    milos
    Moderator

    Hi,

    You would need to re-install Hot Designation plug-in or better to upload all new plug-in files by FTP (to keep your settings).

    Please download the latest version from our site hotwebdesigntemplates.com

    February 18, 2013 at 10:59 am #1044
    Milos Stankovic
    Keymaster

    HI,
    Thanks for the quick reply.

    I went on hotwebdesigntemplates.com, downloaded the theme again, disabled and deleted the Hot Designation plugin. Then installed Hot Designation plugin again from the new folder I just downloaded, added to the widget, and still the big images don’t show up.

    Please help,

    Thank You.

    February 18, 2013 at 10:59 am #1045
    milos
    Moderator

    Ok, now please extract the theme files and upload them all via FTP. Or you can reinstall theme via WP, but in this case you will lose your theme settings.

    February 18, 2013 at 10:59 am #1046
    Milos Stankovic
    Keymaster

    Hi,
    I’m having the same problem.
    What do you mean by “extract the theme files”?
    Are the theme files the “wp_hot_destinations” or the “wp_hot_destinations_hotstart” file?
    Thanks

    February 18, 2013 at 10:59 am #1047
    milos
    Moderator

    “extract the theme files” means that you should unzip the package you downloaded from our server and then re-install the theme using the standard installation method. Please read the instructions PDF for details.

    February 18, 2013 at 10:59 am #1048
    Milos Stankovic
    Keymaster

    And will i losse all the configurations and the theme setting?

    February 18, 2013 at 10:59 am #1049
    milos
    Moderator

    Yes, you will lose the theme settings. But to avoid that, you can upload new updated theme files by FTP. Just overwrite all existing theme files. This will upload files, make them 3.5 compatible and keep your theme settings.

    February 18, 2013 at 10:59 am #1050
    Milos Stankovic
    Keymaster

    Worked.
    Thank you.

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